Report phishing button: empower your team now

CATEGORY
Responding to human risk
BY
Max Kruton
DATE
May 9, 2023
FOR
Security Awareness Pros

Contributed by:

⚡ TL;DR ⚡

One of the most prevalent threats businesses face today is phishing. Empowering your team to be a part of the solution is vital, and that's where the report phishing button comes in to help reduce human risk. This handy little tool not only keeps security at the forefront of your employees' minds but also enables them to take control of managing security within your organisation. In this blog, we'll delve into the world of the phishing reporting button, the psychology behind it, and the incredible benefits it brings to businesses like yours.

WHAT IS THE PHISHING REPORT BUTTON

The phishing reporting button is a user-friendly tool designed to streamline the process of reporting suspicious emails. Typically found in email clients or as a browser extension, this button is designed to be prominent and easily accessible. With just one click, your team can flag a potential phishing email, ensuring that it's handled efficiently and effectively by your security team. The button’s visibility serves as a constant reminder to your team to be on the lookout for suspicious emails, empowering them to contribute to the organisation's security.

HOW THE PHISHING REPORT BUTTON WORKS

By enabling users to report potential threats with just a single click, the phishing reporting button eliminates time-consuming manual reporting methods and significantly reduces the risk of human error.

When an employee comes across a potentially malicious email, they can simply click the button to forward the email directly to the security team for further analysis. This rapid and efficient reporting mechanism ensures that the security team can promptly assess the potential threat, implement countermeasures, and mitigate any potential damage.

The phish button's design should be both eye-catching and accessible, encouraging users to remain vigilant and proactive in their approach to email security. By fostering a culture of awareness and promoting a sense of shared responsibility, the phishing reporting button empowers employees to play an active role in safeguarding their organisation's digital assets.

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BENEFITS OF ONE-CLICK REPORTING

Unified Phishing Reporting Experience

A consistent, straightforward approach to reporting suspicious emails is essential for fostering a security-conscious culture within your organisation. The phishing reporting button provides a unified reporting experience for your team, ensuring that everyone understands how to identify and report phishing attempts quickly and effectively. By creating a seamless process, your employees are more likely to stay engaged and vigilant, ultimately contributing to a more secure environment.

Rapid Phishing Report Triage

Time is of the essence when dealing with phishing attacks. The quicker a threat is identified and dealt with, the less damage it can cause. The phish alert button enables rapid report triage, ensuring that your security team can efficiently assess and address potential threats. This streamlined process reduces the risk of successful phishing attacks and minimises the impact on your organisation.

Automated Communication

The Phishing Report Button not only simplifies the reporting process but also automates communication between your employees and the security team. Once a phishing email is reported, an automatic notification is sent to your security team, alerting them to the potential threat. This streamlined communication ensures that crucial information is relayed quickly and accurately, helping to bolster your organisation's overall security posture.

TRY CULTUREAI’S REPORT PHISHING BUTTON

Here at CultureAI, we believe that the phishing report button, when combined with top-notch training and simulation tools, can be an incredibly powerful weapon in the battle against cyber threats. Our automated phishing simulations provide a comprehensive solution, complementing the phishing report button by continuously assessing and educating your team on the latest phishing techniques.

We've done the research, comparing the impact of various reporting buttons on different email platforms. Let's take a look at when you report a phishing email in Outlook. When there's no email reporting button present, a mere 0.2% of employees report phishing emails. With the standard 'report message' button in the Outlook toolbar, that number increases to 5.8%. However, with our custom CultureAI report phishing button, featuring a red warning triangle, a whopping 23.2% of employees report suspicious emails.

Pair this with the percentage of employees clicking phishing links, and you'll see a dramatic difference. Sticking with Outlook, without a reporting button, an average of 14% of employees click phishing links. With the standard Outlook reporting button, it's still 8%. But with CultureAI's custom reporting button, that number drops to just 3%. A marked improvement to the standard phishing button in Outlook.

This significant improvement can be explained through the concept of priming. It's when exposure to a particular stimulus influences an individual's response to a subsequent stimulus, without any conscious awareness of the connection. Having a large red warning button in their email dashboard makes employees more mindful of their decision-making process when reading emails and clicking links.

By integrating the phishing reporting button with CultureAI's automated phishing simulations, your organisation can establish a robust security culture. This powerful combination empowers your team to take charge of their cybersecurity education, boosting their vigilance and ability to recognise threats. Plus, the psychology of the red button serves as a constant reminder of their crucial role in maintaining your organisation's security posture.

As the digital landscape evolves, so must our approach to cybersecurity. By investing in the right tools and training, your organisation can stay one step ahead of cybercriminals. So, let's work together to empower your team, transform them into active participants in the fight against phishing, and secure your organisation's future.


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